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The conscious efforts towards facilitating organic and sustained growth for over a decade culminated into an invincible excellence and that honoured Psiog with the prestigious Dun & Bradstreet – Business Excellence Award 2024 under the category Best Global Business – Services SME. The recognition marks a significant milestone in Psiog’s journey acknowledging its consistency in growth, innovation, and commitment to responsible business practices.
The Dun & Bradstreet – Business Excellence Award recognizes organizations that demonstrate exemplary performance across financial strength, governance, innovation, market leadership, and long‑term sustainability. Winning the award places Psiog among a select group of high‑performing organizations that consistently benchmark above industry peers. The evaluation process involves an in‑depth assessment of financial performance, credibility indicators, risk metrics, and qualitative business excellence parameters, making the recognition a testament to the organization’s ability to combine strong business fundamentals with customer-centric innovation and ethical leadership.
With 46% of India’s exports contributed by the MSME sector, Psiog is a proud member with 100% of its business coming from software exports (Global) and operating with a contrarian business model specializing in 100% offshore engagement, servicing global mid – market enterprises with a focus on digital transformation to drive strategy using new-age technology interventions.
Drawing inspiration from several thought leaders of the industry, the model aims to provide a wholistic approach as the customers demand enterprise-level processes in terms of maturity and robustness, while expecting it to be flexible, small-scale catering to the unique operational needs of each business. This level of customization demands a nuanced grasp of customer domains, combining industry considerations and technological depth.
Psiog implements a unique Engagement Model where two key functions – Business Technology (BT) and Technology Advisory Council (TAC), engage with customer’s IT, operations, finance, and strategy leaders to define the business problem and orient every initiative towards driving tangible value, impact and outcomes. This coupled with Tier-1 Service Excellence ensures Customer Success; Psiog’s 35+ long-term customers stands testament to this fact.
While the organization explores to strengthen its operational practices, the inquisitiveness nature of the business model led to the active participation in InspireCIO network, strategic partnerships with GSI platforms like Creatio, ServiceNow, and Microsoft Dynamics, implementation of POCs for new trends like LLMs, RAGs, and Observability, building end-to-end AI and ML Ops lifecycle for customers. It also led to charting European markets especially UK & Nordics.
Any new pursuit of Psiog, be it customer, technological adoption or solutioning, is made with measured confidence. It has led to a sustained excellence securing growth and victory against any adversities. This award milestone is only a reinforcement of Psiog’s position as a trusted and future‑ready organization, well‑equipped to create meaningful impact in its industry.
